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Altara Networking Solutions: Announces “AltaraView” Remote ProActive Network Support

Even in small and medium-sized organizations, a downed network can mean major costs in repairs and lost productivity. The solution is to keep your network from getting to the point of failure in the first place.

Altara Networking Solutions is pleased to announce a full featured support program that provides you the management tools, process, and people to run your IT infrastructure. By designing and building solutions based on industry best practices and providing a combination of on-site and remote help-desk support we take on the role of your IT department so that you can concentrate on your business. We focus first on identifying your business objectives and then mapping technology solutions to your specific needs and requirements. Our AltaraView Service provides a superior level of support by combining remote 24 hour monitoring, state of the art software tools, experienced help-desk support and on-site technical resources. The benefits go beyond just avoiding downtime – we can help you anticipate your future technology needs—and be ready to meet them. Most importantly, we’re a local company, not some faraway offshore help desk. When you need us onsite, we can be there—to install, configure, resolve and advise.

What is AltaraView?

The AltaraView Managed Service solution is designed to assist clients in maintaining and supporting their network infrastructure. The solution is a combination of sophisticated management software tools combined with our help-desk and on-site services. AltaraView was developed to remotely support and monitor your information technology infrastructure, twenty-four hours a day, 365 days a year. AltaraView can monitor network devices, mission critical servers, WAN edge devices, and vital applications across a variety of departments and offices. In short, we give you the ability to identify, diagnose, and resolve complex IT issues before they degrade service. This offering enables our clients to focus on their core business and improve service to their end users by leveraging Altara Networking Solutions’ years of quality network support experience.

Monthly Reporting:

AltaraView also provides to the client detailed summary monthly reports that document ongoing service levels and improve future planning through expert IT analysis. Reports summarize the alerts and events, review the network baseline, and compare statistics to identify trends that may signify future capacity and performance issues. We schedule a periodic meeting to review the executive report, monthly activity and recommendations.

If you are interested in a free network security assessment, or have Sales Related Questions, please Contact:
Lorie K Smith-Gray
Phone 908-992-3043 Email: lsmith@altara.com