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Microsoft Dynamics 365 Sales 

 

Sell smarter with embedded intelligence

Know the next best step

Strengthen relationships with personalized and relevant interactions based on contextual, embedded intelligence that helps sellers exceed the expectations of modern buyers.

Optimize email engagement

Elevate your email communications with embedded intelligence that lets you know when and how customers interact with your emails, so you can be more proactive and responsive in your communications.

Keep a pulse on social trends

Find out what buyers are really thinking with social intelligence that reveals social sentiment and identifies potential competitive threats.

 

Boost productivity and increase revenue

Provide intelligent guidance

Increase user adoption and minimize training with rich, context-sensitive help and an intelligent, event-driven sales process that guides sellers to optimal outcomes.

Simplify sales execution

Accelerate deals with an end-to-end, immersive experience for opportunity management. Use familiar tools like Excel and Outlook for day-to-day sales activities. See the status of cases, all without the hassle of switching apps.

Stay informed

Enrich account, contact, and lead data with contextual third-party firmographics, news, and compelling events for both B2B and B2C business models.

Sell anytime, anywhere

Work on the go, even without connectivity, with modern mobile apps that provide contextual news, social data, and task flows.

Connect with your partners

Recruit, onboard, and strengthen your partner channel through deeper enablement and activation. Give partners a quick view of interactions across opportunities, cases, and other relevant information.

 

Accelerate sales performance

Shorten ramp up time

Ease onboarding of new sellers. Align sales behavior with best practices and interactive help and documentation.

Increase sales effectiveness

Hit your numbers by setting goals, monitoring results, and providing timely feedback and coaching. Investigate deviations from plan and take corrective action using real-time analytic dashboards.

Gain visibility and insights

Go from data to insights with real-time dashboards that have interactive, drill-down capabilities and natural language queries.

Motivate your sellers

Energize sellers with fun and exciting team-based sales contests. Improve sales performance and hold everyone accountable with a unique gamification solution that makes results highly visible.