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Retail
Management >> Retail
Management System HeadQuarters >> Key Features
Retail Management System
HeadQuarters Key Features
Inventory Control and Tracking
HQ controls and tracks inventory at each store and for the enterprise.
Detailed information on quantity in stock, reorder points and restock levels
for each item at each store is visible at the home office. Stores may have
uniform or disparate inventories. Automatic inventory replenishment can be
invoked at the home office for any set of stores.
A master inventory database can be set up and downloaded to any group of
stores. Information on item types, departments, categories, suppliers,
substitutes, aliases, parent relationships, etc., can be replicated to
stores for consistent stock identification. Sales taxes can be programmed
individually by store per local regulations.
HQ promotes inventory balancing by managing stock transfers among stores. An
inventory transfer log tracks stock movement. Selected stores can be
designated as warehouses where inventory can be received and redistributed.
The software also offers an inter-store quantity check feature so you can
check the inventory levels at all stores. Whenever stores upload their
information, the quantities in HQ automatically change.
Purchase Orders
HQ's Purchase Order feature can identify what must be purchased, record all
purchases, print PO's and receive orders for the enterprise or individual
stores. It can automatically generate PO's for selected items, by quantity
sold during a period or for items that fall below restocking levels.
Inter-store inventory transfers can be initiated from the head office or at
the stores.
Pricing/Sales/Promotions
The head office can change and download item prices to specified store(s).
Selected items can be put on sale at specific stores or across the
enterprise. Other special pricing can be set up for items, categories or
departments, then broadcast as desired. Price changes can be programmed to
take effect immediately or during a specified time period.
Sales Tracking
HQ maintains highly detailed data from every transaction across the chain.
These include invoice number, IDs of items sold, as-sold prices, tax
collected, customer, cashier and sales rep IDs, and applicable serial number
or matrix type. Detailed sales and profit analyses, sales commission and tax
reports are easily generated. Comprehensive data collection supports data
warehousing and OLAP.
Customer Management and
Marketing
HQ can keep a complete profile of every customer who ever bought from any of
your stores or Web sites. This includes demographics, preferences, purchase
or problem history, account balance and credit information. Chain-wide
buying habits, shopping frequency and purchase amounts are readily available
at the head office. HQ's customer data supports thorough and accurate
database marketing and relationship selling to targeted customers. This data
can be exported to sophisticated CRM and ERP applications.
Employee Management
HQ monitors sales reps, their hours and the registers they run. It can
upload attendance records for computing hours and labor cost at the head
office. It will centrally compute sales commissions based upon sales
transactions and commission structures found in associates' profiles.
Powerful, Flexible Reports
HQ's powerful report generator offers instant, flexible access to a wealth
of meaningful data. With point-and-click speed, it generates consolidated
reports to show sales breakdowns, identify slow-moving items and check sales
for any day—by store location, items, departments, categories, customer or
taxes. Reports and graphs may be previewed on screen, printed or exported to
other Windows-based software packages.
Advanced Security Features
HQ incorporates tight security to restrict employees' access and changes to
sensitive information. It offers 31 security levels that protect screens and
fields, report writing—every sensitive corner of your system and
confidential data.
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Key
Benefits:
Easily customizable and highly scalable
Supports connectivity with customers, vendors, business partners and
employees
Robust, comprehensive functionality all-in-one source
Supports operations across countries, sites, languages and currencies
Key Features:
Retail Management
System HeadQuarters supports your entire business and
delivers these key functions:
Inventory Control/Tracking
Purchase Orders
Pricing/Sales/Promotions
Sales Tracking
Customer Management and
Marketing
Employee Management
Powerful, Flexible Reports
Advanced Security Features

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