Microsoft Business Solutions Partner ALTARA

Increase the efficiency of telemarketing management and of individual calls.

Manage Telemarketing Campaigns Effectively

Generate call lists by selecting fields, such as sales district, revenue, relation types, segment, and past sales behavior
Distribute call lists to salespeople and telemarketing staff who have already been in contact with target
Attach questionnaires and telemarketing scripts to call lists
Use call logs to check status of calls and create reports and future lists

Improve Execution of Individual Calls

Make calls directly with a click of a button
Browse related information in telemarketing window, such as open orders, projects, and products purchased
Create a quote or order by clicking a button in the telemarketing window
Send automatic reminders to try failed calls again at a later time

Key Benefits:

Easily customizable and highly scalable

Supports connectivity with customers, vendors, business partners and employees

Robust, comprehensive functionality all-in-one source

Supports operations across countries, sites, languages and currencies

Key Features:

Axapta supports your entire business and delivers these key sales and marketing functions:

Enterprise Portal

Marketing Automation

Product Builder

Questionnaire

Sales and Marketing

Sales Force Automation

Sales Management

Telemarketing

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