Customization

Support

Service Pack Updates

Application Training

Industry Training

Services

Altara offers services to help meet the various demands of business. Our consultants work with clients to improve processes and performance while controlling costs, and gain extensive and flexible integration services. It is our goal to ensure that technology infrastructure will sufficiently support an organization now, and into the future.

System & Application Services

Implementation Services
System Analysis and Review
Planning and Budgeting
Project Management
System Installation and Set-up
Implementation and Training
Conference Room Pilots

Customization Services

Data Conversion
Migrations Application Integration
Develop New Customer Specific Solutions
Report Writing  

Our team of professionals provides expert installation, seamless integration and rapid implementation.  As a business advisor to our clients, that is only the start of the client relationship. Open lines of communication and accessibility means that an Altara professional is always available to assist. Our client support specialists provide guidance, coaching and tutoring.  Altara’s premier Help Desk support is available via phone or web allowing clients to reach an experienced team of Microsoft Business Solutions certified consultants and CPAs.

Altara’s personalized approach to training through User Group meetings and seminars provides best-practice understanding and the knowledge needed to fully utilize installed solutions and stay current on the latest technologies. It also allows the opportunity to meet with the Altara team, Microsoft Business Solutions executives and other clients during free training sessions.

Support Services

Service Level Agreements
Staffed Support Team
Staff Augmentation
Customer User Groups
Monthly Technology Breakfasts
Quarterly Newsletters
Service Pack Updates

Application Training (On-Site and Off-Site)

Microsoft Business Solutions Product Training
FRx Reporting Training
Crystal Reports Training

Industry Training

CPA Seminars (offers CPE Credits)
Manufacturing Classes
Certification Training for APICS
Certification Training for PMI